GuaranteesOur Guarantee Total Comfort Guarantee How do you know a company cares about the quality of their work? They stand behind it – that's how. At One Hour Air Heating & Air Conditioning®, the warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced—and our techniques are state-of-the-art, guaranteed! On Time If your One Hour Air Heating & Air Conditioning® serviceman is even one minute late the service is on us. Plus, we have convenient appointment times that fit your schedule, 7 days a week. Drug & Alcohol Free Our employees go through an extensive battery of background checks before being hired, and random drug tests, where permitted by law, throughout their tenures. Property Protection & Client Respect Guarantee Our technicians are the best in skill and workmanship. While they are in your home, your property will be protected from any damage. 100% Guarantee All repairs to your HVAC system are backed by our 100% guarantee. If a repair fails during the current heating/cooling season, we'll repair it again at no cost. Straightforward Pricing™ We give you options for solving your heating and air conditioning problems, then tell you the cost of your repairs upfront, and finally wait for your approval before doing any work. The 97% Difference Our employees are the very best in the business. Only 1 out of 33 of those who apply actually qualifies to enter your home, wearing the One Hour Air Heating & Air Conditioning® uniform. Total Comfort Guarantee Your comfort is our priority, that's why there is a guarantee that the system we install in your home will heat or cool your home to specification for a full five (5) years. "No Lemon" Guarantee We guarantee our air conditioners for 5 years and furnaces for 10 years. If a system fails during that time we will replace it at no charge and provide a new "No Lemon" Guarantee for the replacement. 713.396.3077 |
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